Car max locations in georgia

Carmax is now twice the size of second-place Autonation, and larger than the third, fourth, and fifth place automotive retailers combined. That first billion is the one everyone here is already familiar with. You are tired of your car. More times than not, it has some type of problem that is either expensive or elusive.

You have probably spent a fair penny trying to solve that issue, and even if you succeeded, you are weary of having to deal with yet another one down the road. Enter Carmax. Have you ever noticed how much money Carmax spends on radio advertising? That little 30 second spiel about bringing your car in and getting treated right is more than just a hokey way of trying to get you in their door. Carmax inspects your vehicle. Successfully buys it or at least plants the seed for further business , and then they does something that is unique to automotive retailers.

They have weekly auctions for all of these vehicles. Wholesale auctions frequented by dealers who sometimes travel long distances to buy the very same cars that you are tired of driving. On average, a Carmax auction gets more eyeballs per vehicle basis anyone else. An auction with vehicles will often have more than dealers who are ready to bid up and buy all those vehicles. If the engine or transmission has mechanical issues.

If there is frame damage or a salvage title, Carmax will disclose that issue in writing to all dealers before the sale. No system is perfect. What types? In my experiences, Carmax tends to offer a solid edge to consumers in three distinct areas. You may notice that these are the first two types are cars that few public individuals want to buy in the first place. That five year old Chevy Aveo with a bad automatic transmission, and a 25 year old Honda that looks like it got into a fight and lost, will have one thing in common.

They will both be lowballed by the general public. That Honda Accord which has been driven , miles? By giving you the opportunity to not deal with them, and giving dealers the opportunity to capitalize on your automotive misery. That Aveo I mentioned earlier? Then it will be fixed with a cheap tranny found through car-part. The sub-prime side of the car market can help a dealer more than double his money over the course of a few years. Not risk-free mind you, but the Carmax auctions provide them with a golden opportunity to buy 20 or 30 low-priced vehicles a week that actually come with mechanical disclosures.

This, along with the push of immediate competition, motivates dealers to pay more money for your impaired vehicle. Is that a better return than you will find on Craigslist, Autotrader, or a nearby car dealer? In some cases, without a doubt. The greater the uncertainty about the value of a product, the less an unknowledgeable person or greedy person will offer for it. That is unless you live in northwest Georgia. In which case the address to my dealership is….

How does carmax determine whether or not they will retail the car versus sending it to wholesale? Well, if you look at their lots, they normally have low mileage cars normally, not more than years old, and no more than K miles. Also if the car has been in a wreck, they are reluctant to sell it on their lots. They will auction it. The car was fixed of course, and it looked great. The car was almost 3 years old with 28K on it. They offered me 10, which was a crazy low number. I was lucky because the car was fixed right after the wreck and now has 98K and is flawless.

A car is worth what it will bring at auction. As a wholesale buyer I am always ready to buy anything, even if I will re-wholesale it. I worked for Carmax for a summer about 10 years ago, the criteria for a Carmax lot car is less than 5 years old and less than 50, miles. Anything beyond that is headed for wholesale. My role there was to put the cars on the lot after doing a final QC on them from the reconditioning center ours was not big enough to have its own recon shop.

Instead, we used it as trade-in bait and got more than 3x than what carmax offered prob 4x by the end of negotiations, but I think that was more around the dealer game with trade in offer vs. As my father was a car dealer, I knew all that stuff from the beginning holdback, trade in rates, etc. Nowadays, thanks to the Internet, everybody theoretically knows this stuff. I appreciate knows that the odds of having bought a lemon are significantly lower there. With no pressure to buy something now. I think those were pretty much the feelings I had when I bought this 4runner and paid too much.

After a worst ever experience I decided to avoid the trenches you mention. Small town and premium price for a car tat Carmax would not have sold. Everything works, the guy stood behind his sale so far. I am not geared for the excitement of buying cars. I can honestly tel you that when I was raped it was a lot worse than buying my last car from a dealership.

Adult rape does not either. Rape is rape. You seem like a smart person, smarter than me, please use some of the other words you know to express being taken advantage of.

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That word is just a term that in the dictionary has more than one meaning in the English language. I agree with all the good things you said Syke. I brought my own financing i. I spent several hours online looking at the car I wanted at online sites, dealer websites, and places like Carmax and AutoTrader. I knew what I wanted. Then I spent an hour at CarMax looking at the candidate I had picked out and another less than hour doing the paperwork before driving home. We were all smiles. The rest of the car is good, why not?

The last time I dealt with dealers 18 years ago buying that car getting a new engine — they tried every rotten scheme in the book and I spent a month driving a mile radius negotiating to squeeze pennies out of them. If they can undermine the dealer establishment then more power to them. You would be wrong.

The only thing consumers would like more would be to do it from the comfort of the chair in front of their PC or other gadget. This is beginning to happen to TrueCar. Dealers are quitting TrueCar but still using TC pricing to validate their own. I think you are reading that statement the wrong way.

What you quoted does not say all buyers are willing to pay a premium to haggle. It says all of those buyers that do enjoy the luxury of not having to haggle will pay a premium for it.

Funny thing about TrueCar. I tried to use them at a dealer in NJ to buy a new car. They gave me a great price, I called the dealer to verify, wired my deposit, and arranged to pay cash and pick the car up the next week. The night before pickup, I got a call from the dealer to confirm the details of the sale…. We just have to add that on to all the sales quoted over the internet. That puts me at paying sticker for a car that is not only a model-year old but now a full generation old since the new ones are coming out. I did get the cash back after a few days and several phone calls.

I then got a fair deal on a better car from a dealer who gave me a straight quote on the phone, with no BS. MINI of Westchester. So they did. I contacted TrueCar as well as a friend who is GM of an Acura dealer in California and he gave me a number to contact a regional executive over the particular dealership that had sold the car that was reserved for my friend.

It took about 10 hours to finally get it resolved, but the dealership begrudgingly sold her a ILX 2. She got XM radio, Xenon headlights, fog lights and a few other extras in the deal. I printed out the best pricing thru TrueCar for another Mazda dealer in the area and planned to have my preferred dealer beat that price or at least match it since they had so many previous-year CX-9s to move. I veered way off topic there, sorry…. I bought two cars from them before. Normally, their cars, if it is a high demand used car low mileage Accord, or Camry are priced high. If it is an odd kind of vehicle, they are priced at, or bellow NADA black book loan value.

I needed a car for the wife back in July and as it happened I took a walk on their lot. The car had miles on it. Not a big market for that car. Comparable Civics were sold for crazy high prices. The little Mitsubishi was great. I kept for 3 years and sold it for 5, privately. Great little car with terrible paint no clear coat? I had to wax it 5X year otherwise the red would become orange.

Most of those Mitsus of my vintage were orange already after 3 years. Definitely shop the number they give you. Having gone through that last year…never again. I got a few calls and some other texts, but everyone seemed reasonable and I sold the car the first day. Never cared for Carmax. After standing around waiting for some help, I realized I was simply in the car department of Best Buy.. CC would handle all the aftermarket accessory installs alarms, stereos, etc instead of the shop. It was starting to have some issues that I deemed to be substantial.

But I was in a position to sell it and have the cash. I bought a car on a whim from them last year prior to arranging my own financing. I agreed to have them arrange the financing in the interim as I had a few days to get my own in order before the CARMAX financing went active. I have excellent credit score in the s , no revolving debt other than a mortgage, and I make a good living. I never took delivery of the car since it needed some stuff fixed how did their comprehensive inspection miss that it needed a new shock that I noticed within the first 30 seconds driving it?

The process was easy and very fast.

199 Comments on “Should You Sell Your Car At Carmax?...”

You probably needed to have more car loan history and some revolving debt to line up with their top tier criteria. This is a little too complex for the average consumers to grasp. That leads me to wonder, does my habit of paying off my car loans early ultimately hurt me when seeking a new loan? I have had 4 auto loans and paid off all of them early, never trading the car in with an active loan. I ended up buying a car similar to the one I returned to CarMax about 6 months later it was actually 2 years ago, not last year. I just paid it off this week, 18 months into a 48 month term.

We love CarMax. That, and a no-BS aspect within their dealership made the entire experience very, very friendly and smooth.

CarMax Review: Is CarMax a Good Place to Buy a Car?

If I were used car shopping and they had exactly the car I wanted with exactly the options, I would think about purchasing it there. One thing Carmax is good for — checking out a wide variety of late-model used cars without driving from dealer to dealer. Just by sitting in cars at the Carmax showroom, we found out that the rear seat head room in the Altima is awful.

The Mazda6 was OK, and the Accord was much better. There are others. Going miles in any direction from Gallup will knock a few thousand off the price on the sticker. Some dealers still inflate. I live in a major metro area and I wish CarMax were an option for me. Having recently sold and purchased a used car, I quickly grew tired of the dealer games. Take the offer or leave it. Not all dealers play games, but sorting through them is quite a pain. Private sellers tend to significantly overvalue their vehicles want the same price as a dealer.

So essential you could get the same experience going to a used car dealer and paying their asking price. Right…their asking price is well north of what you can negotiate elsewhere. Authority is a powerful thing. Also, some people are just dicks and would rather lose money than let you have a good deal.

A while back I found a listing for a Stratus that I wanted to buy as a parts donor for our Lemons car. He refused. If a car has problems or potential problems a lot of people feel better about a dealership taking it than some poor sucker. That clear conscience is worth money to some. Nice info.

I suggested my son check them out when wanting to replace his aging Eclipse. I believe he got a pretty good deal at a local Honda dealer, instead. He bought a very nice low-mileage Civic coupe SI. I think CarMax exists and prospers because of the inefficiencies and odiousness of many of the dealings people have with dealers. I always wondered why the individual dealer model persisted.

My impression is that the car selling business is still stuck in an archaic business format, albeit often disguised by modern surroundings. Google or Bing what Tesla is going through trying to set up company-owned stores. How so? Other than a few states Tesla is selling direct, right? Why would they undermine their own partners when the relationship has worked so well for so long? After all, most car sales people are only guaranteed minimum wage, and if they are on it for more than a couple of months, they are probably long gone.

Imagine yourself with a business to sell. You say, OK. What happens next? Or imagine yourself buying a used car. What do you do? In fact, many of the OEMs own corporations that also hold state dealer licenses. Their dealer associations prob run interference. Sort of like a union. Nobody has an edge that way. They are in the minority. How many company owned stores does Tesla have? If OEMs were not allowed to sell direct, how could this happen?

Remember that all new car dealerships are independent franchises that set their own retail pricing. The no haggle dealership effectively becomes the price benchmark that customers use to haggle for a lower price elsewhere. The same is true for any product; you can also haggle down the price on that TV benchmarked at the big box store. So true. The other trick is to not speak if you have an accent otherwise the price inflates by about 4x. The largest Honda dealer in CT is no haggle and is consistently growing.

The basic concept is they price cars at the lowest price most dealers would be willing to sell at. They are counting on volume to prevent competition. And it seems to work. I used to work at a boat dealer that did the same thing he had lower overhead then everybody else so he knew he was safe selling with a tiny mark up because he got the volume. Should also note the pay sales staff salary no commisons any where in the place, same thing at the boat dealer I worked at no real incentive to screw anybody.

Same case with a massive Toyota dealer in Wilsonville, OR. I looked at a used BMW there about 5 years ago. Ended up buying a different car but their price was very competitive and the car was a 1 owner vehicle in great shape. When I was 19 20yrs ago , I went with my mom to buy her very first new car. It was also the first vehicle new or used that she had ever been allowed to choose for herself!

My dad was a total d-bag and he chose what she would drive when they were married. So it seemed so appropriate that she was buying the new Jeep after three years of fighting my dad for her half of the marital assets! They were the highest volume dealer in the state for a number of years and the highest volume in the Southeast at least one year also.

CarMax Town Center

The flip side had all the vehicle info including VIN, base price, options pricing and destination charge. I used the one I took and we visited several dealers in metro Atlanta. My mom wanted the power sunroof which was on the option sheet but had just gone into production a few weeks earlier. To be honest, I think their prices were too low because they were determined to beat every other dealer with a mile radius, give or take. They were depending on service, body shop and used car sales to bring home the bacon.

The no-haggle, lowest price setup appeared to work until around He was arrested for several drug-related charges shortly after Chrysler booted him. A VERY good point. It might have something to do with the contracts in place. OEMs and their dealers are partners with contractual agreements.

Besides, every time an automaker decides to sell direct it becomes an expensive failure. Why would they want to undermine their own partners? Margins are part of it. The fact that retailing and production require separate skill sets and resources are another aspect of the problem.

Ford spawned the franchise system because he wanted to run his factories at full tilt, and pass the inventory management risk onto other people. Ford wanted to make money, irrespective of demand cycles — his goal was to maintain such a stranglehold over dealers that he could force them to take inventory even when demand became sluggish.

Frankly vertical integration in general requires more product insight than writing synergy on a page between two other words. Apple is an exception to the rule. The fact that it has become the go-to rebuttal for everything illustrates how few good examples there are of successful vertical integration. Just look around your house, and the homes of your friends and relatives — most of the products there were sold to you by companies that did not produce them.

Even a lot of store brand products, such as those from Ikea and Trader Joes, are made by third parties. Apple is an exception but the rule in business should be to learn from success no matter whose instead of accepting mediocrity. What Apple does right can also be seen as what others are doing wrong. Apple also got into retail because generic stores do their job so badly.

They just set a high standard whatever they do and the brand benefits. That extracts more money from consumers to the benefit of shareholders. Americans complain about car prices now, even though they are paying far less than those in other developed nations. Vertical integration would push up prices, which is one reason that liberals have frowned upon it — competitive retail markets lead to more variety and lower prices. HP or Dell can also design integrated products which play well together and tight ownership processes eg. But like you said competition can be good.

Apple has carved out its own niche by creating markets where there was previously no market. They have also provided a pricing umbrella that allows other business models to enter and still make plenty of money. That should tell you how much gross profit Apple retains. But to try to compare gadgets with vehicles is just absurd. One can buy a gadget with some open line on a credit card.

There are no negative equity trade ins on gadgets or complex finance issues to work out. Some people hate car dealers but enough like them enough to purchase millions of vehicles each year. And some examples of those regulations would be? You want the game rigged in a way you think would advantage consumers. The fact is that for those of you analytical types with good credit who demand a better than average price there has to be some others who pay more to maintain the average.

Good luck with the FTC on that one. Do you have a poor memory, or are you just being disingenuous, i. In exchange for that je ne sais quoi, it slaps on a high price premium and tries to make the customer feel good about paying the high markup. Arguably, BMW already does that. This extends to the ownership process where any product issues a wide assortment most of which might as well be magic to owners can be quickly resolved at the same retail store. It just so happens that Apple can charge more because their competitors are too incompetent to be competitive.

Similarly as you said retailing is already low margin, but doing it better than the competition means leveraging that to justify some extra price or pass the value onto the customer for free and gain marketshare instead. For example, for their laptops they tightly integrated with suppliers like Intel to ensure earliest delivery of the lowest possible power chips despite lower aggregate volume. Dell in contrast would pay the same, get their chips later, and overall lackluster power management anyway ensures mediocrity.

It just so happens the Japanese leveraged such advantages into the mainstream while Apple wrongly choose the luxury market. These two distinct matters are easy to conflate because the smart exceptions are uncommon and insight into the inner works by the business community are frankly rare.

CarMax Buford

Actually, auto dealer franchising began before Henry built the first Model T. You can find that in the piece almost everyone here quotes, authored by a guy who represents himself as an expert on auto dealer franchise law. I guess it never occurs to people that Tesla owns its own points around the country. Ford owned many. And there have been in the past. If what Roger says is true, how could Ford have owned all of those stores back during the great Ford Collection experiment? Speak for yourself.

CarMax exists because they have carved out a niche for themselves using money raised via the stock market. They developed proprietary software that has since been cloned, but they jumped out ahead and continue to build new stores. One reason is they have voluntarily entered into contracts with their partner dealers. If you could persuade the FTC to allow it you could have uniform pricing now.

But then the trade in has to be negotiated along with complex finance issues for most people. Fully a third of car buyers are sub prime to BHPH buyers. I sold 2 cars there. They beat dealer trade in value both times. I think their prices are on the high side, but you get a good car. I was actually rather shocked when someone at work sold their jeep to them and got very close to private party book value for it.

I assumed they would get an extreme low ball. I think he was only off by on a 12, dollar sale in which case it wouldn;t be worth your time to private sell it. So what you are saying is the only benefit to selling to CarMax is you can get your money TODAY, or if your car is essentially crap they will still buy it for their auction. I have only sold one car to them, a lease buyout they offered enough to pay off early.

Most offers are laughably low, the most recent one for my essentially perfect GTI was OK, but not good enough to consider. Its worth the 30 mins just to see what they will do. As for buying from them, I think their cars are a joke. Almost always overpriced and really not great cars. The add-ons they sell are extremely overpriced, the interest rates are a joke. I browsed the lot for an hour or so, the cars were no better than anything you see at a typical mid-level used car dealer. Many had minor body damage that would be fixed at a new car dealer, they were not especially clean or low mileage, just nothing special.

I see no reason to shop there versus shopping CPO programs. And the last few new car dealers I have been to were more pleasant to deal with than the guy working me at CarMax. Your perfect GTI needs to be sold to the right buyer. It took me almost a month to sell mine because people are stupid.

The trade in offers from different dealers were higher than some private party customers ask. Go away. Sorry, I got carried away. I eventually sold th car to someone that works at Audi of America for more than Blue Book. I told him I would always buy it back.

The GTI is really a great car, its a tough decision. But I am kind of over it, the little minor annoyances add up. Plus, I can only have so many cars and I am just at a point where I want something different. My other cars are paid for so it makes more sense to keep those. Want to buy mine??

If I buy another performance car, it will probably be a new Mustang. If Ford came through with such a car, I would put a deposit down today. I also might wait to see how the performance models stack up. Where was this post a few years ago, I would have definately tried that route instead of Carmax with my old Taurus which I think ended up being a monday mileage champ.

Instead it went full circle brought and sold to Carmax the selling experience went so smooth I gladly sell to Carmax again. But buying it the first place was such a hassle that I would never buy from Carmax again. The Taurus was the 3rd try is a charm car. Taurus, Malibu, Sable, G6? None if he is happy with rental spec sedans. Hell of a step up from a Sable. I appreciate advice, just not the time, got rid of the Taurus 2 years ago. Also my standards are low, the Taurus replaced a Cavalier, which had replaced an 88 Sunbird.

The Taurus was a big come up for me! I have Legacy By now which for me is the greatest thing since sliced. I recently had a very positive experience purchasing and then selling a car to Carmax. One of my main gripes is that they will not let you take the car to have an independent mechanic check it out.

My car had 95K miles and would likely need a new timing belt, tires, and possibly head gaskets replaced in a year or so. It seems like their purchasing algorithm does not take these things into account and seeing as my car was under K miles and had no mechanical issues, I got a decent offer especially compared to local dealers.

Could I have saved money by buying from a private seller or negotiating with a dealer and selling my old car on my own? With my very busy work schedule, it was worth the money. For others, it might not be. For those who want specific features or color combinations on a used car that are hard to find, I recommend Carmax. They have a national network of dealers to shop online.

If saving as much money as possible is the bottom line for you, however, I would not recommend Carmax. The selling dealer has a big advantage in this regard. It can amount a very large price differential. Not to mention the ease of dropping off and picking up at one time. My most recent dealing with carmax was a mixed bag.

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I purchased a Scion xB with about 20k on the odo from them which was customized with leather seats. The seats were great. The car however clunked consistently on takeoff from the front suspension, which told me it was abused. On day 3, i took advantage of their no questions asked return, and walked. I was happy of that 5 day return policy, but I was not going to give them a chance to repair it which no doubt would have lapsed the 5 day policy. Because they want individuals to buy from their retail side?

And no one likes the unwashed masses. If you bought a crappy used vehicle from a dealer, would you go back to them? Would you recommend them? Carmax makes more than three times as much money from the retail side of their operations. Convoluting their retail image with a substantial portion of rough wholesale inventory would not be a smart formula for long-term success.

Do they ever sell vehicles they take on trade? If I were to bring in, for example, a clean Chevy Cruze, so that I could purchase a nicer used vehicle, would they sell that car themselves, or auction it off? There is no internal policy that I know of that would make a trade-in ineligible for the retail lot. However, it would have to pass the same standards as all their other retail units.

And it would be stupid not to. My Mazda3 was involved in a pretty nasty accident back in Much to my surprise, they refused and insisted on repairing it! I went over it with the guy line-by-line and insisted that everything down to the seatbelt buck and seatbelt webbing be replaced! I also demanded OEM Mazda parts. I also filed a Diminished Value claim after I got it back from the shop and had it appraised. One way that I supported my claim was by getting trade-in offers in writing from dealerships. It had 72k miles on it at the time, not a dent, ding or scratch inside or out and it really looked amazing when I got it back from the body shop.

The Mazda dealer where I bought it new and another one in the my area told me the same thing. But as an insurance agent, I can understand why they would be afraid of selling a car with a replacement airbag and with almost every other part of the restraint system replaced. Back in Nov , my mom wanted to buy a new Mazda CX The appraiser even noticed where the paint on the top of the front fenders had been blended when the hood was replaced due to hail damage right before mom bought it in Even with the high miles, they offered close to KBB trade-in value. But it sounds like it paid off.

Great story. The salesman was fantastic through the entire process and has even followed up after the sale. He was clearly in a difficult position because of the User Car Manager and he even admitted that he felt powerless in the situation. But Mr. General Manager was responsive when a mad-as-hell customer that would be me marched into his office and started throwing around four-letter words.

Watch your language, there are mechanics and service advisors who can hear you! Never mind that my mom was writing a check to pay for it and not financing. Then I took her check book away and put it in my pocket! That little troll waited until I went to the restroom, then he grabbed mom and took her to an office as far away from the showroom as possible not where he had been working all day! The receptionist told me where to find them and when I walked in, he said that I would need to step out while he had my mom sign severl documents allowing me to be in the room when he discussed her credit report and other private information.

My parents were actually in the middle of a mortgage re-fi and I made the dealership have the inquiry removed a few weeks later because the bank had a major issue with it! After a few more rude comments, he did something that he very quickly regretted- He pissed off the MAMA! He tried to be nice when he realized that his life might be in danger, but it was too late. Amazingly, it was wrapped up and we had the keys in exactly 12 minutes! But our salesman was really a great guy, as I said.

They had to order the splash guards and I took it back the following week to have them installed. I left it for him and went back to the service dept and he walked in a few minutes later with a huge smile on his face. As always is the case with your articles, Steve, they bring a unique perspective. Buying from private parties is a lot of work, because you can only check out one car at a time.

It so happens I have such a car, which in about six weeks when my daughter goes overseas for 2 years I will need to unload. Why Not Shop for Car Insurance? Save Some Money Today! We spoke with a few buyers and sellers, and our general opinion is that yes CarMax is good. The sellers enjoyed their car sales services because the price offered — while a bit under full value — was fair.

Road trip to Carmax - Atlanta, Ga - Atlanta Hustlers

The buyers liked the car buying experience because of the wide selection of vehicles, the fabulous customer service and the slightly more expensive, but easy, buying process. The CarMax extended warranty also came in handy for several of our happy customers. One customer even spoke of it covering the cost for several expensive repairs soon after buying the car from them without harassing them about the problems.

Then go for a test-drive. Plus, every car goes through an extensive inspection process and includes a day warranty 60 days in Connecticut, and 90 in Massachusetts and New York. Change your mind? CarLotz is a private seller on steroids. If you want to play an active role in your car sale, then CarLotz might be for you. But if you like the idea of selling your car without having to participate, CarMax is a better option. Carvana is another car buying option, which takes place almost entirely online. You can browse cars online, buy your car without haggling and then it will be delivered.

However, if you want to test the car before committing, CarMax is a much more hands-on experience. TrueCar uses data collected on previous sales to give buyers an estimate on what they can expect to pay. Once you search around and find the car at the price you want, TrueCar connects customers with trusted dealers to complete the deal. Another option is to buy your car from a private seller.